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Privacy Policy

How we collect information about you

When you visit the Bray.ie website, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website.

If you open an account with the Council, we collect the following types of information from you:

Contact information – your name, address, phone, email, and other similar information.

Before permitting you to use our Service, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth, social security number or other information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you are using our Service, we collect information about your account transactions and we may collect information about your computer or other access device for fraud prevention purposes.

Finally, we may collect additional information from or about you in other ways not specifically described here. For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey.

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. These text files can be read by these websites and help to identify you when you return to a website. Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your computer when you have gone offline, while session cookies are deleted as soon as you close your web browser.

To find out more about cookies, including how to see what cookies have been set and how to block and delete cookies, please visit http://www.aboutcookies.org/.

Third party cookies

In addition to our own cookies, we work with Google to help us analyse how the our site is used, and to optimise our website to deliver the best possible experience.

Google Analytics 

Google Analytics are services provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyse how users use our website.

You can find more information here, including a link to Google’s privacy policy.

To opt out of this analysis by Google, please see the Opting Out section below.

How we protect and store personal information

Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person.

We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

How we use the personal information we collect

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. We may use your personal information to:

  • Provide the services and customer support you request;
  • Resolve disputes, collect fees, and troubleshoot problems;
  • Prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • Customize, measure, and improve our services and the content and layout of our website;
  • Send you targeted marketing, service update notices, and promotional offers based on your communication preferences;
  • Compare information for accuracy and verify it with third parties.

Social Media Policy 

At Bray.ie we welcome comments and interactions on our social networks. Information published to our social media accounts consists of a variety of content including links to press releases, event information updates and images.

You can read our full policy here, we have also included links to Facebook, Twitter, Google Plus and Instagram policies.